Position: Full Time Location: Costa Mesa, CA Salary: DOE
Why SYSPRO?
We Simplify – We Specialize – We Future-Proof.
We are an award-winning, global force using technological innovation to enhance the way businesses operate, one customer at a time…and we want you to join us!
Celebrating over 40 years as a top Enterprise Resource Planning (ERP) software provider, SYSPRO has earned prestigious industry awards for its technology, company culture, customer relations, and leadership. In order for SYSPRO to continue to play such a vital role in the industry, we need a team of top-class people behind us that bring SYSPRO’s core values of ambition, intelligence, drive tenacity, and compassion to the workplace.
We are currently looking to hire a full time Inside Sales Manager. The Inside Sales Manager is responsible for the line management of the Inside Sales Representatives L3 team and the L3 strategy development and execution needed to meet the revenue growth goals. The Inside Sales Manager will be responsible for managing the inside sales team according to existing policies and procedures as well as working with management and project teams to create/enhance new sales processes. The Inside Sales Manager is responsible for coaching and supporting the inside sales team to meet and/or exceed the sales goals of SYSPRO. This role is responsible for maintaining high standards of professionalism, efficiency, personal communication, discretion, and independent judgment while consistently working with internal and external contacts, information and issues.
The Inside Sales Manager position is responsible for but not limited to:
- Manages, coaches and trains the assigned inside sales team
- Manages team to all the predetermined performance metrics and continuously develops efficiencies for the team
- Ensures that the inside sales team has all tools, leads, collateral and workflow available to them at all times in order to be successful and meet/exceed their goals
- Works with Marketing, Product Management and the Strategic Sales lead to deliver campaigns and programs to ensure constant lead development
- Ensures ongoing education and upskilling of the Inside Sales team
- Build an open-communication environment for your team
- Manage pipeline opportunities and execute on sales deliverables
- Sets and track sales targets for the team
- Coordinates department projects to meet deadlines
- Reports on sales metrics and suggest improvements
- Clearly communicate progress of monthly, quarterly, and annual sales to internal stakeholders
- Collaborate with inside sales team to identify and grow opportunities
- Liaise with Marketing and Product Development departments to ensure brand consistency and increase sales
- Develop a strong knowledge of the SYSPRO product line and provide expert recommendations to customers
- Help develop new business with existing customers and identify opportunities to enhance and build the relationship
Qualification/Minimum Requirements:
- Bachelor’s Degree in related or similar relevant field or must have minimum amount of experience with references and or achievements to prove the capability.
- Minimum of 5 years of related sales experience with software solutions, products and services
- Minimum of 3 years of sales leadership with demonstrated success leading inside sales teams
- 2 years’ industry experience
Skills Required:
- Detail oriented and efficient
- Ability to quickly read and understand the needs of customers and team members and adapt your own behavior to best serve them
- Should have a high level of familiarity with sales strategies to attract and retain customers
- Proven track record of meeting and exceeding quarterly, annual targets
- Ability to plan, organize, and problem solve
- Strong interpersonal and negotiation skills
- Superior people skills; team-oriented, fast learner and very personable
- Proven ability to gain account loyalty and customer retention
- Ability to communicate and interact effectively with multi-functional and diverse backgrounds
- Excellent analytical skills to evaluate existing customers and make recommendations to drive profitability and gain market share
- Full knowledge of MS Office: Outlook, Word, Excel, PowerPoint, and Outlook
- Full knowledge of CRM tools
- Knowledge of software alignment with customer’s strategic objectives
Travel Requirements:
- Minimum of one- week per month will be required
What you can expect from SYSPRO:
- Award-winning, technology-driven company culture
- Professional and personal growth
- A talented and enthusiastic team, dedicated to SYSPRO’s success
- Exceptional benefits - Health, Dental, Vision, Life Insurance, Long-term disability, travel insurance, and Accidental Death & Dismemberment
- 401k with generous matching
If this does not sound like a good fit for you, but you may know someone else who may be a good fit, please share this information with them. Also check out our other job postings at www.syspro.com
Company
SYSPRO is a highly scalable, industry-built Enterprise Resource Planning (ERP) software solution that can be deployed in the cloud, on-premise, or accessed via any mobile device. SYSPRO is designed to simplify business complexity for manufactures and distributions by providing actionable insight that supports effective decision-making, strong cost control, streamlined processes and improved productivity.
SYSPRO's Culture/Core Values- To assure a good fit to SYSPRO's culture, must have a can-do attitude, be a professional, put relationships over transactions, care about others, and do what you say.
SYSPRO is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status or any other characteristics protected by law.
